Optimizing passenger coaches, railway interiors design, luggage deposing
Cooperation between netwiss OG
and the Research Center for Railway Engineering of the Vienna University of Technology
Passenger baggage is a problem in most railway cars. But there are solutions starting with improved doorway and aisle arrangements and continuing to the seating layout and baggage storage system design.
Baggage storage is important because inefficient storage systems reduce passenger comfort and safety as well as hinder the flow of passengers, thus increasing station dwell time.
It is essential for railways to optimize passenger car layout and baggage storage to reduce station dwell time, increase vehicle utilization and improve customer satisfaction.
Researchers from the Vienna University of Technology’s Railway Engineering Department and netwiss GesmbH have spent over a decade studying passenger behaviour and movement in railway cars, with a special emphasis on baggage storage.
As a result of our extensive studies we have developed detailed knowledge of passenger wishes and needs, but also the actual behaviour of passengers. This understanding has provided us with the ability to provide clients with precise recommendations for improving baggage storage and layout of passenger rail cars. (1)
It is essential for railways to optimize passenger car layout and baggage storage in order to reduce station dwell time, increase vehicle utilization and improve customer satisfaction.
The strong interest in our research from railway vehicle manufacturers and operating companies worldwide shows the significant importance of efficient passenger vehicle layout and baggage storage.
We develop and evaluate vehicle design concepts including:
- Arrangement and sizing of baggage storage systems
- Arrangement of seats, tables etc.
- Dimensions of aisle widths
- Overall vehicle design
With the aim of
- Improving capacity utilization
- Reducing station dwell times
- Increasing customer satisfaction
- Increasing safety
Any questions to:
List of scientific publications: database of TU-Vienna (German & English papers)
(1) Our research is based on investigations of more than 2,500 railway cars, interviews with over 35,000 passengers in 10 European countries, and behaviour analysis of over 120,000 passengers.